Order Cancellation Policy

Order Cancellation Policy

We do not charge any fees for order cancellations as long as the cancellation request is made before the order has shipped.

Once an order has shipped, we are unable to cancel it. In this case, if you wish to cancel the order, you will need to initiate a return after receiving the product. The customer will be responsible for the return shipping costs, and a refund will be issued minus the return shipping costs once the item is received and processed.

For any questions or to request a cancellation, please send us an email at myhomelytouches@gmail.com or send us a message on What's App at +306945650970. We will respond within 5 hours to your email.